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Study reveals phone counseling to be highly effective

By Svetlana Kochanova, October 21, 2011

Wonder if phone counseling is effective? An important study shows that it is, especially for depression. Researchers at Northwestern University reviewed a dozen studies of phone therapy and concluded that the average attrition rate in telephone therapy was only 7.6%. On the other hand, face-to-face therapy has an attrition rate of almost 50%!

"The problem with face-to-face treatment has always been very few people who can benefit from it actually receive it because of emotional and structural barriers," said David Mohr, professor of preventive medicine at the Feinberg School and lead author of the study, published in the September issue of Clinical Psychology: Science and Practice. "The telephone is a tool that allows the therapists to reach out to patients, rather than requiring that patients reach out to therapists."

This study indicates that traditional therapy is failing to reach people. Often, patients make an appointment but don’t show up, or attend one or two sessions, but then never return.

"One of the symptoms of depression is people lose motivation," Mohr said. "It's hard for them to do the things they are supposed to do. Showing up for appointments is one of those things."

On the other hand, when patients receive therapy for depression over the phone, over 90% continue with it.

For this reason, many health care providers and employee-assistance programs now offer therapy services by phone. It’s easy, convenient, and private.

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Svetlana Kochanova

Svetlana was the chair of the Psychology department at Odessa National University for 3 years, after working at the University for many years as a practicing psychologist, helping both students and faculty. Recently, she decided to move into a more therapeutic role again and has made herself available via private practice. Svetlana works mainly with individuals and children.

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Choice3

Study reveals phone counseling to be highly effective

By Svetlana Kochanova, October 21, 2011

Wonder if phone counseling is effective? An important study shows that it is, especially for depression. Researchers at Northwestern University reviewed a dozen studies of phone therapy and concluded that the average attrition rate in telephone therapy was only 7.6%. On the other hand, face-to-face therapy has an attrition rate of almost 50%!

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Recent Research by Therapy Now Therapist

By Zannah Pastuk, October 20, 2011

One of the things that really sets the therapists of Therapy Now apart is their passion for psychology as a science. Being a therapist can be interesting, invigorating, and satisfying in many different ways. As with other jobs, being a therapist, at times, can be difficult. Regardless, it is the science and application of the science that inspired the study of psychology within us in the first place. That is why some of us choose to participate in psychological research as well as clinical practice -- as a therapist. That is why some of the therapists I know also enjoy doing psychological research, pedagogy, as well as clinical therapy. Read more